Effective Date: 9/1/2024
Welcome to HireHero, the job seekers' coach that empowers professionals to showcase their best selves with authentic, tailored resumes and interview preparation. At HireHero, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our services, including resumes uploaded or created through our platform.
Our mission is to maximize your professional potential by providing tools and guidance that help you confidently present your best self. In order to provide our personalized career coaching services, we collect and use information about your career history, resume data, and interactions with our platform.
Any resumes you upload to HireHero or create through our platform, including your work history, job titles, accomplishments, skills, and education.
Data related to how you interact with our services, such as responses to AI-generated questions, completion of resume revisions, and mock interview feedback.
We may use cookies and similar technologies to track your usage of our website and improve your experience.
We use the resumes you provide—both before and after improvement—to enhance the accuracy and effectiveness of our AI-driven coaching services. This helps us tailor our recommendations and guidance to your unique professional journey.
The data from your resume and career history is used to calculate your Job Compatibility Score and provide personalized feedback on how to improve your qualifications for specific roles.
We may use anonymized or aggregated data from your resume and career profile for marketing purposes, such as demonstrating the effectiveness of our services through testimonials, success stories, or statistical analyses. Any personally identifiable information will be removed for these purposes.
Resumes and other personal information may be used to continuously improve our AI models and develop new features that enhance our career coaching services.
We do not sell your personal data. However, we may share your information under the following circumstances:
We work with trusted third-party service providers to process payments, manage data storage, and perform other services necessary for operating HireHero. These providers are obligated to protect your data in compliance with this policy.
We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property, or that of the public.
You have control over your personal information. You can:
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Resume data will be stored securely, and you can request its deletion at any time.
We use a combination of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
If you are accessing HireHero from outside the United States, please note that your data may be transferred, processed, and stored in the United States or other jurisdictions where our service providers operate. By using our platform, you consent to such transfers.
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any significant changes and provide the revised policy on our website.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Email: bruce@hireheroai.com